Do you worry about the safety and wellbeing of your ageing family members? Are you looking for solutions that support the independence of your loved ones in and out of their homes? We’ve developed the mCareWatch technology to facilitate worry free caring and enable families to have the peace of mind knowing they can check in with the device wearer anytime. As a matter of fact, the inspiration behind the mCare brand was our ageing father, Michael who suffered a stroke in 2012.

The mCareWatch personal emergency alarm is Dementia Choice Accredited

Products endorsed by Dementia Choices are designed to create a dementia-friendly environment, allowing people with dementia to live as independently as possible for as long as possible.

By purchasing the mCareWatch, you are not only getting Australia’s number one (CHOICE reviewed) 4G SIM-enabled personal emergency smart watch, but also the peace of mind knowing your loved one is wearing the watch that can contact you anytime and call for help when required. Our mCareWatch includes more features than mCareMate Emergency Alarm. Check out our comparison table below.

mCareMate is a discreet personal alarm that can be independently worn without the need to connect to a base station or landline. It was developed after extensive consultation with individuals, families and organisations that support the elderly and people with disabilities, and builds on our existing suite of specialised caring technology solutions.


mCareWatch mCareMate comparison table

Still unsure which device to choose? 

Or book an appointment for a product demonstration

Find out how our technology could assist you and your loved ones

“Nicole I want to tell you how much I have appreciated talking to you. You have solved all my many hiccups (usually human error on my part) with such ease. I have never known anyone to have such wonderful customer service as yourself. Thank you so much for all that you have done for me and my husband who has been wearing the mCareWatch. I would highly recommend your company to my friends & family."

Cindy Morrison, WA

“I am very happy with the mCareWatch and think it is a wonderful product. My husband has dementia and is wearing the watch every day and I now feel a little more peace of mind knowing that he is wearing the watch. I am able to find out where he is through my mobile app and also call him and the watch automatically answers when I call which is great as he doesn’t need to remember to press any buttons on the watch.”

Pam Wolfe, NSW

“The mCareWatch saved my mother’s life. My mother was having chest pains and pressed the red SOS emergency button and it worked perfectly. I was at work at the time of the emergency and answered the incoming call from mum and was able to talk to her and find out that she needed help. After talking to mum I called for an ambulance and then called my mother back on the mCareWatch to reassure her that the ambulance was on the way and that I would meet her at the hospital. I’m so glad your product is on the market – thank you!”

Lawrence Hawthorne, QLD

“I have been wearing the mCareWatch for close to two years and I’ve been very happy with it. I have only had to use the watch on one occasion when I had an emergency and it didn’t let me down. I managed to press the SOS button which called for help and my carer was able to organise the ambulance on my behalf. It’s a fantastic product which provides me with security and I’ve been telling everyone about it.”

Murray Davidson, NSW

“After a couple of years now wandering the world, I have had to bring my dad home to oz, and he is now residing up in a secure dementia unit. So it is time to end this service please. Thank you mCare for the service. It has helped us a lot. I even paid dad a surprise visit in Cambodia last year to check how things were getting on. And with his mCare watch it was easy to track him down riverside at dawn one day in Phnom Penh! And the other time it was of great use was 2 years ago when I was sending him to/from Cambodia on his own (assisted passage) but was able to track him and talk to him while transiting in Bangkok airport. So thank you. I do recommend the capabilities of the mCare Watch to others.”

Mike Hughes, ACT
No more walking on the wild side

The Challenge

Even at 72, when Kerry’s mum Jacqueline walks, she sets a cracking pace. And she loves walking. This has stood her general health in great stead, but it’s also become a bit problematic since she was diagnosed with dementia about five years ago.

“Mum would take herself off for a walk then get confused and turned around. A few times we even had the police out looking for her. When they’d find her, she wouldn’t realise exactly how lost she was or where the time had gone,” recalls Kerry.

A much loved member of her local community and with a social spirit undiminished by her illness, when Jacqueline went wandering her family was alerted by her neighbours and friends. She was always brought safely home. However both Kerry and her dad, Bill, Jacqueline’s main carer, feared it was only a matter of time before she slipped away unnoticed and the outcome would not be so good.

The search for a way to keep track of Jacqueline and ensure she could communicate with her family anytime and anywhere was on.

The Research

“I thought, there must be something like a “Find my phone” style solution, personal alarm or a GPS tracker that we could somehow adapt to help keep Mum safe. I went searching online and through the Alzheimer’s Association. That’s when I found the mCareWatch and realised there’d be no need to adapt anything because someone had already done it.”

The watch immediately became Jacqueline’s must-have accessory and she’s been wearing it ever since.

The Findings

Since the initial diagnosis, Bill, Jacqueline and Kerry have worked with carers to create a weekly routine that gives Jacqueline the safety and stimulation she needs, especially as her symptoms have become more pronounced. It includes a blend of carer visits and day care to enable Bill – who is in his eighties – to continue his golfing and other hobbies, and leave Kerry able to go to work with confidence and take care of her own household as well as spending time with her mum.

“These days she’s not left alone at all, she cannot be by herself, but she still wears the watch,” says Kerry.

“One thing I do wish is that we’d found the mCareWatch personal alarm earlier in the piece because I think it would have helped her keep her independence for longer when she was more well.”

The Solution

Even with changing health and circumstances, the watch remains a strong support.

“It means we can see where Mum is all the time, so if I am at work I am reassured that she’s where she should be. When she goes out on outings with the day care program I often give a quick call to make sure she’s having a good time. It’s also a lot easier to ring and talk to her on the watch than another phone because when I try on the home phone she never remembers to hang up. The mCareWatch automatically does that.”

In fact only recently Kerry used the GPS tracking technology on the mCareWatch to find her mum when they were out shopping and Jacqueline surged off to a different section of the department store.

“Rather than panicking or worrying I just rang her on the watch and asked her what she was looking at. That told me what department she was in and I found her straight away. Even now when she’s more unwell it gives her that little bit of independence. If we didn’t have that even going out shopping would be quite stressful for both of us. It means I don’t have to worry that I am going to lose her.”


There are a number of funding assistance options that you might want to consider depending on your personal circumstances. Further information, links and contact details for My Aged Care, Home Care Packages, Dementia Assistance Funding, COTA and more could be found via the link below.