mCareMate 4G Alarm

Purchasing the mCareMate Pendant for $549 + Delivery includes:

  • mCareMate Device

  • Set-up & Activation

  • 12 months Service Plan

  • Delivery within Australia is additional $25

Optional extras:

  • 24/7 Monitoring Plan $299 (Annually)
  • Belt Clip $20

Your mCareMate Pendant will be configured and sent to you, ready to use, anywhere in Australia!


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mCareMate 4G Emergency Alarm

With a powerful fall detection capability, an easy to activate SOS button and a 4G-SIM enabled connectivity, the mCareMate Pendant is an ideal companion for people who prefer an easy to use personal alarm. It is available with our trusted and secure ConnectiveCare software platform coupled with support and emergency assistance.

The mCareMate pendant comes preconfigured and set up for your convenience, which means it’s ready to be used straight out of the box. Unlike other pendants that require technical configuration when you receive the product, we take care of the inconvenient and often complex set up process. In addition to that, when you purchase our 24/7 monitoring service, you’ll be speaking to a local representative based in Australia and receive the assistance you require. You can have the peace of mind that the right help is always available and emergencies are attended to.

The mCareMate pendant operates on the 4G Telstra network and enables mobile communication for parties whose contact details are registered and whitelisted through our software application.

Every mCareMate pendant also includes an Australian certified and approved magnetic lanyard and key ring. As an optional extra you can purchase a belt clip and wear the mCareMate on your belt.

mCareWatch Software

The Annual Service Plan includes access to the mCareWatch software on the mCareMate 4G Personal Alarm, carer’s mobile app and ConnectiveCARE online platform.

Setup and Activation

Setup and Activation includes setup of the mCareMate 4G Personal Alarm with the mCareWatch software, SIM card, access to the ConnectiveCARE online platform and pre-programming of the SOS contact numbers.

Annual Service Plan includes: 20 minutes of standard outgoing national voice calls (Australia) and 5MB of data per month. Additional charges apply if you exceed these minimum thresholds per month. If you exceed the twenty (20) minutes of outgoing national voice calls or 5MB of data per month you will be charged $20.00 (incl. GST) for an additional 20 minutes of outgoing voice calls and 5MB of data that must be used in that same month.

IMPORTANT: All SIM cards for the mCareMate are powered by the Telstra 4G Mobile Network.



Content Specs
3G HSPA Bands Australia: B1/ B5
4G LTE CAT-1 Bands Australia: B1/B3/B5/B7/B8/B28

Europe:   B1/B3/B7/B8/B20

America: B2/B4/B12

B4/B13 (Verizon)

Dimensions 64.0 x 39.0 x 19.0 mm
Weight 55grams
Water resistant IP Rating IP67
Colour Options Black or White
Battery Capacity 1100mAH
SIM Card Type Nano SIM
Firmware Upgrade Mode OTA/USB
Maximum Standby Time 7 Days
The Longest Working Time

(5Min upload data once)

72 Hours
Docking Station Charge Current 500mA (Max)
Re-charging Time 2-3 Hours
Operating Temperature -20°C to +65°C
Working Humidity 5% — 95%

What’s In the box

  • mCareMate Device*1 Standard
  • Charging Cradle (including USB cable) *1 Standard
  • Power Adapter*1 Standard
  • Quick Start Guide*1 Standard
  • Safety Information*1 Standard
  • Magnetic Lanyard
  • Keyring

Additional information

SOS Calling Options

Self-Monitor, 24/7 Monitoring Annual


No Accessories, Belt Clip

Device Colour

Black, White