Description
mCareMate 4G Emergency Alarm
With a powerful fall detection capability, an easy to activate SOS button and a 4G-SIM enabled connectivity, the mCareMate Pendant is an ideal companion for people who prefer an easy to use personal alarm. It is available with our trusted and secure ConnectiveCare software platform coupled with support and emergency assistance.
The mCareMate pendant comes preconfigured and set up for your convenience, which means it’s ready to be used straight out of the box. Unlike other pendants that require technical configuration when you receive the product, we take care of the inconvenient and often complex set up process. In addition to that, when you purchase our 24/7 monitoring service, you’ll be speaking to a local representative based in Australia and receive the assistance you require. You can have the peace of mind that the right help is always available and emergencies are attended to.
The mCareMate pendant operates on the 4G Telstra network and enables mobile communication for parties whose contact details are registered and whitelisted through our software application.
mCareWatch Software
The Annual Service Plan includes access to the mCareWatch software on the mCareMate 4G Personal Alarm, carer’s mobile app and ConnectiveCARE online platform.
Setup and Activation
Setup and Activation includes setup of the mCareMate 4G Personal Alarm with the mCareWatch software, SIM card, access to the ConnectiveCARE online platform and pre-programming of the SOS contact numbers.
mCareMate Annual Service Plan
SIM Card Details
Annual Service Plan includes: 20 minutes of standard outgoing national voice calls (Australia) and 5MB of data per month. Additional charges apply if you exceed these minimum thresholds per month. If you exceed the twenty (20) minutes of outgoing national voice calls or 5MB of data per month you will be charged $20.00 (incl. GST) for an additional 20 minutes of outgoing voice calls and 5MB of data that must be used in that same month.
IMPORTANT: All SIM cards for the mCareMate are powered by the Telstra 4G Mobile Network.
Specification
| Content | Specs |
| 3G HSPA Bands | Australia: B1/ B5 |
| 4G LTE CAT-1 Bands | Australia: B1/B3/B5/B7/B8/B28
Europe: B1/B3/B7/B8/B20 America: B2/B4/B12 B4/B13 (Verizon) |
| Dimensions | 64.0 x 39.0 x 19.0 mm |
| Weight | 55grams |
| Water resistant IP Rating | IP67 |
| Colour Options | Black or White |
| Battery Capacity | 1100mAH |
| SIM Card Type | Nano SIM |
| Firmware Upgrade Mode | OTA/USB |
| Maximum Standby Time | 7 Days |
| The Longest Working Time
(5Min upload data once) |
72 Hours |
| Docking Station Charge Current | 500mA (Max) |
| Re-charging Time | 2-3 Hours |
| Operating Temperature | -20°C to +65°C |
| Working Humidity | 5% — 95% |
What’s In the box
- mCareMate Device*1 Standard
- Charging Cradle (including USB cable) *1 Standard
- Power Adapter*1 Standard
- Quick Start Guide*1 Standard
- Safety Information*1 Standard
