“Your customer service representative Nicole has been absolutely brilliant. She was very helpful before we decided to purchase the mCareWatch and took the time to explain how everything works.
After we received the mCareWatch, she was great at explaining again how everything worked and we now feel comfortable using the watch.
Your company has improved our life and overall lifetsyle. My wife now feels confident to leave me at home and go out knowing that she can easily contact me or locate where I am with the watch.”
“As my 93yr old father began to get lost in unfamiliar environments and could no longer use his mobile I sought a technical solution from Occupational Therapists at the Independent Living Centre. From the list they sent, I opted for the mCareWatch as the most useful.
Dad quickly understood and slid his arthritic fingers across the watch face to reveal the picture of who he wanted to call. He then pressed their picture to make the call.
Answering incoming calls was sometimes difficult but a software update a week later eliminated this concern as calls are now answered automatically. In terms of follow-up service I couldn’t be happier.”
Thank you for all your help and advice.”
“Our inner-city Aged Care facility is home to three residents, proud wearers of the mCareWatch. Because of these wonderful devices, so much more than a mere watch, they can get about town again. They can meet friends, go to church or visit the pub, and all the while know we can find them and guide them home.
Lost, confused, frightened? No more! They now feel free AND safe! It’s no exaggeration to say that their quality of life has improved dramatically, thanks to their mCareWatch.”
“I have been wearing the mCareWatch for close to two years and I’ve been very happy with it. I have only had to use the watch on one occasion when I had an emergency and it didn’t let me down.
I managed to press the SOS button which called for help and my carer was able to organise the ambulance on my behalf. It’s a fantastic product which provides me with security and I’ve been telling everyone about it.”
We loved the fact that she could wear it as a watch and that it would work when mum was out and about, not only in the confines of her house, as with some products. At any time, we could click on the mobile app and see where mum was. This was so reassuring, as she was living alone and her dementia was developing.
If mum didn’t answer her watch when we called her (it worked similar to a mobile phone), we could get the watch to automatically answer, therefore we were immediately able to speak to mum. We didn’t utilise the SOS and geo-fence features, but we knew they were available with the watch.
I’d also like to mention the after-sales support that we received from the mCareWatch team. Their assistance with setting up the features and answering all of our queries was invaluable. Everyone was so helpful! I totally recommend this monitoring watch: it gives family total peace of mind.”
We’ve been very happy with it to date.”
The mCareWatch “saved” us a few times while I was at work and as such it is an invaluable tool to support people at risk.
Thank you again.”
“After a couple of years now wandering the world, I have had to bring my dad home to oz, and he is now residing up in a secure dementia unit. So it is time to end this service please. Thank you mCare for the service. It has helped us a lot.
I even paid dad a surprise visit in Cambodia last year to check how things were getting on. And with his mCare watch it was easy to track him down riverside at dawn one day in Phnom Penh!
And the other time it was of great use was 2 years ago when I was sending him to/from Cambodia on his own (assisted passage) but was able to track him and talk to him while transiting in Bangkok airport.
So thank you. I do recommend the capabilities of the mCareWatch to others.”
“I am very happy with the mCareWatch and think it is a wonderful product.
My husband has dementia and is wearing the watch every day and I now feel a little more peace of mind knowing that he is wearing the watch. I am able to find out where he is through my mobile app and also call him and the watch automatically answers when I call which is great as he doesn’t need to remember to press any buttons on the watch.
I am thrilled with the mCareWatch and only wish something like this was available when my mother was alive as she wore a traditional emergency pendant but I know she would’ve preferred wearing the watch.”
“The mCareWatch is an amazing and tremendous product and I believe you should receive a Nobel Peace Prize. I have been able to call mum at any time and she doesn’t have to press any button and I can still talk to her.
When mum gets confused about what day it is she can still press the button on the watch and be informed. Many of our family and friends who are of a similar age to my mum wear the emergency pendants which only work while at home, while your mCareWatch works everywhere.
I have spent quite some talking about the benefits of the watch to my family and friends. The mCareWatch has helped mum a lot and given her constant security all the time. It keeps us constantly in contact all the time.”
This has been especially important in our context as mum is of course in Brisbane and we are in Canberra. Sincere thanks again.”
The staff are fabulous and extremely helpful!”
“The mCareWatch is a great idea and working very well. We have had the watch for a few months now and we have had to use the emergency SOS button several times and it’s working as expected.”